Gold Partner

Credgenics is the leading provider of Loan Collections and Debt Resolution technology platform to Banks, NBFCs, HFCs, FinTechs, and ARCs worldwide. The AI-powered SaaS-based platform has been recognized thrice as the #1 Best Selling Loan Collections Platform by IBSi in their Annual India SLT from 2022 - 2024. Credgenics provides a Machine Learning enriched and digital-first approach across the end-to-end collections lifecycle with digital collections, integrated omni-channel communications, dialers, litigation management, Online Dispute Resolution, digital payments, mobile-based field collections, dashboards, and collections analytics. Credgenics works with 100+ customers and touched an overall loan book worth USD 60 billion in FY23. It handles 77 million retail loan accounts and sent more than 850 million digital communications. With Credgenics, lenders have increased resolution rates by 20%, improved collections by 25%, reduced collections costs by 40% and collections time by 30%, and improved legal efficiencies by 60%.